Total quality management
by Ashok Rao , Lawrence P. Carr , Ismael Dambolena , Robert J. Kopp , John Martin , Farshad Rafii , Phyllis Fineman Schlesinger
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by Ashok Rao , Lawrence P. Carr , Ismael Dambolena , Robert J. Kopp , John Martin , Farshad Rafii , Phyllis Fineman Schlesinger
Ray Tricker
Stephen P. Robbins
Joseph Tidd
John Beckford
Peter F. Drucker
John S. Oakland
