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Serving Online Customers: Lessons for Libraries from the Bus...
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Serving Online Customers: Lessons for Libraries from the Business World
by
Donald A. Barclay
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First published: 2014
ISBN: 9780810887329
Subjects
Libraries
Internet
Computer network resources
Distance education
Bibliotek och Internet
Elektronische Publikation
Effect of technological innovations on
Customer services
Libraries and distance education
Kundservice
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