Re-Organising Service Work : Call Centres in Germany and Britain View on Open Library

Re-Organising Service Work : Call Centres in Germany and Britain

by Karen A. Shire , Ursula Holtgrewe , Christian Kerst

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First published: 2017 1 language ISBN: 9781138718432
Subjects
Call centers Business enterprises, great britain Business enterprises, germany Customer services Service à la clientèle Centres d'appels (Affaires)

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