Success at the Enquiry Desk View on Open Library

Success at the Enquiry Desk

by Tim Owen

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First published: 1997 1 language ISBN: 9781856044042
Description
This course offers practical advice to information and library professionals on how to make best use of available resources and become self-sufficient on the enquiry desk.
Subjects
Reference services (Libraries) Information services Quality control Libraries Customer services Bibliothèques Services de référence Informatievoorziening Inlichtingenwerk (dienstverlening) Library resources

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