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Found 74 results for "Leonard L. Berry"

Management lessons from Mayo Clinic
Management lessons from Mayo Clinic

by Leonard L. Berry

2008 2 ed.
Administration Business General Hospitals
Marketing services
Marketing services

by Leonard L. Berry

A guest at the Holiday Inn on Union Square in San Francisco is attempting to turn on the radio in his room.

1991 3 ed.
Customer services Service industries Marketing
Discovering the soul of service
Discovering the soul of service

by Leonard L. Berry

1999 1 ed.
Customer services Management Service industries
Emerging perspectives on services marketing
Emerging perspectives on services marketing

by Leonard L. Berry, Leonard T. Berry

1983 2 ed.
Marketing Service industries Service industries -- Mar...
Servqual, a multiple-item scale for measuring customer perceptions of service quality
Servqual, a multiple-item scale for measuring customer perce...

by A Parasuraman, A. Parasuraman

1986 3 ed.
Customer services Marketing research Research
Un Buen Servicio Ya No Basta
Un Buen Servicio Ya No Basta

by Leonard L. Berry

2003 1 ed.
Marketing for the bank executive
Marketing for the bank executive

by Leonard L. Berry

1974 1 ed.
Bank marketing
Marketing for bankers
Marketing for bankers

by Leonard L. Berry

1975 2 ed.
Bank marketing
On great service
On great service

by Leonard L. Berry

1995 2 ed.
Customer services Quality control Management
Service quality
Service quality

by Leonard L. Berry, David Bennett

1988 2 ed.
Customer services Banks and banking Business/Economics
Marketing Services
Marketing Services

by Leonard L. Berry

1991 1 ed.
Marketing
Discovering the Soul of Service
Discovering the Soul of Service

by Leonard L. Berry

1999 1 ed.
Success in business
Xiang shi jie zui hao de yi yuan xue guan li
Xiang shi jie zui hao de yi yuan xue guan li

by Leonard L. Berry

2009 1 ed.
History Hospitals Administration
On Great Service
On Great Service

by Leonard L. Berry

1995 1 ed.
Customer services
Management Lessons from the Mayo Clinic (PB)
Management Lessons from the Mayo Clinic (PB)

by Leonard L. Berry

2023 1 ed.
Bankers who sell
Bankers who sell

by Leonard L. Berry

1985 1 ed.
Selling Bank management Banks and banking
Capture and communicate value in the pricing of services
Capture and communicate value in the pricing of services

by Leonard L. Berry

1996 1 ed.
Como Descubrir el Alma del Servicio
Como Descubrir el Alma del Servicio

by Leonard L. Berry

2001 1 ed.
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Ser...

by Leonard L. Berry

2000 1 ed.
Marketing and the social environment
Marketing and the social environment

by Leonard L. Berry

1973 1 ed.
Management Marketing Social aspects