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Customer Services

3,170 books found

CIM Revision Cards
CIM Revision Cards

by Ray Donnelly

2009 10 ed.
The Pocket Guide to the Baldrige Award Criteria
The Pocket Guide to the Baldrige Award Criteria

by Mark Graham Brown

1994 10 ed.
Customer Service
Customer Service

by Elaine K. Harris

1995 9 ed.
Key Account Management
Key Account Management

by Peter Cheverton

1999 9 ed.
Firing on all cylinders
Firing on all cylinders

by Jim Clemmer

1990 9 ed.
Department for Work and Pensions
Department for Work and Pensions

by National Audit Office

2005 9 ed.
Empowerment
Empowerment

by Conrad Lashley

2001 9 ed.
Services Marketing Management
Services Marketing Management

by Peter Mudie, Angela Pirrie

2006 9 ed.
Customer Service in Tourism and Hospitality
Customer Service in Tourism and Hospitality

by Simon Hudson, Louise Hudson

2012 9 ed.
Customer Service over the Phone
Customer Service over the Phone

by Stephen Coscia

1992 8 ed.
Crowning the Customer
Crowning the Customer

by Feargal Quinn

1990 8 ed.
Customer Service
Customer Service

by Paul R. Timm

1997 8 ed.
Supply chain management
Supply chain management

by Sunil Chopra, Sunil Chopra

2000 8 ed.
Customers for life
Customers for life

by Carl Sewell

1990 8 ed.
Value added services for next generation networks
Value added services for next generation networks

by Thierry Van de Velde, Velde Van De

2007 8 ed.
Customer Satisfaction Measurement for ISO 9000
Customer Satisfaction Measurement for ISO 9000

by Bill Self, Greg Roche

2007 8 ed.
Bottom-Line Call Center Management
Bottom-Line Call Center Management

by Butler, David L.

2007 8 ed.
Handbook of CRM
Handbook of CRM

by Adrian Payne

2006 8 ed.
Protecting main street
Protecting main street

by Paul C. Lubin

2010 8 ed.
People and culture in construction
People and culture in construction

by Andrew Dainty, Stuart Green

2006 8 ed.