Globalization of services

by Yair Aharoni, Lilach Nachum

Service economies in Europe

by Wolfgang Ochel

Managing Service Quality

by Paul Kunst, Jos Lemmink

In the services literature, a distinction has been drawn between core and peripheral aspects of the service product.

Services management

by Roland Van Dierdonck, Bart Van Looy

Multinational business service firms

by Joanne Roberts

Marketing Professional Services

by Patrick Forsyth

Successful service operations management

by Richard Metters, Richard D. Metters

Service industries

by P. W. Daniels

Services Management

by Bart van Looy, R. van Dierdonck

The service edge

by Ron Zemke, Dick Schaap

Strategie voor dienstverleners

by Vries, Wouter de jr

Service management effectiveness

by David Earl Bowen

Strategic Management of Professional Service Firms

by Bente R. Lowendahl

Services marketing

by Steve Baron, Kim Harris

Scrutiny

by F. R. Leavis

Service industries in the world economy

by P. W. Daniels

Unternehmensbezogene Dienstleistungen Im Land Brandenburg - ...

by Kurt Geppert

Contemporary services marketing management

by Mark Gabbott, Gillian Hogg

Future of Services Management (Cranfield Management Research...

by Colin G. Armistead

The service industries

by M. Y. Sabolo