The service edge

View on Open Library

The service edge

by Ron Zemke , Dick Schaap

No reviews yet

First published: 1989 1 language ISBN: 9780452264939

Subjects

Service industries Management Customer service Customer services Dienstensector Kundendienst Klantenservice Service à la clientèle Services (Industrie) Gestion

Reviews

Log in or sign up to write a review.

No reviews yet. Be the first!

More by Ron Zemke

Managing knock your socks off service

Managing knock your socks off service

Generations at work

Generations at work

Coaching knock your socks off service

Coaching knock your socks off service

Service America in the new economy

Service America in the new economy

Service Recovery

Service Recovery

E-service

You Might Also Like

More in Service industries

Financial audit

Financial audit

United States. General Accounting Office

[William Wheeler Hubbell, authorized to apply for patents.]

[William Wheeler Hubbell, authorized to ...

United States. Congress. Senate. Committee on Patents

Extradition laws and treaties, United States

Extradition laws and treaties, United St...

United States

By the King

England and Wales. Sovereign (1625-1649 : Charles I).

Kokuritsu Kokkai Toshokan shozō Meijiki kankō tosho maikuro-ban shūsei

Kokuritsu Kokkai Toshokan shozō Meijiki ...

Kokuritsu Kokkai Toshokan (Japan)

Tax administration

Tax administration

United States. General Accounting Office