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Found 35 results for "Customer loyalty programs"

Customer Loyalty Programmes and Clubs
Customer Loyalty Programmes and Clubs

by Stephan A. Butscher

Most customer loyalty programmes offer primarily financial (hard) benefits.

2002 6 ed.
Loyalty myths
Loyalty myths

by Timothy L. Keiningham, Terry G. Vavra

No industry provides a better example of the misconception of customer loyalty as a pervasive corporate goal than the ba...

2005 4 ed.
Scoring points
Scoring points

by Clive Humbly, Terry Hunt

The 13th of February isn't an anniversary that Tesco's management publicly celebrates, but if they did, you wouldn't bla...

2007 1 ed.